In a noteworthy transition, Southwest Airlines has appointed Aileen Furlong as the new vice president of sales, a role she will officially assume on January 6. Furlong, who previously held significant sales positions at United Airlines, is expected to infuse her expertise into Southwest Business. This significant development follows the departure of Dave Harvey in
Airlines
In a bold move to realign its operational focus, JetBlue Airways has announced significant route cuts, including its service to San Jose, California. This decision comes as part of a broader strategy aimed at enhancing fleet efficiency and profitability by shifting attention toward its primary markets in the Northeast, Florida, and the Caribbean. Such adjustments
The New Distribution Capability (NDC) technology represents a significant evolution in the airline industry, aiming to streamline how airfares and ancillary services are communicated and sold. However, despite its inception in 2016, the uptake of NDC has faced considerable hurdles. Many travel advisors and agencies have encountered inconsistent servicing issues, which have slowed down the
In a significant shift within the airline loyalty program landscape, Citibank has secured an exclusive 10-year agreement to become the sole issuer of American Airlines’ AAdvantage co-branded credit cards. This strategic move is set to reshape the landscape of AAdvantage credit offerings, particularly with the impending acquisition of Barclays’ portfolio of existing AAdvantage cards. American
The airline industry has long been a central part of the American transportation landscape, yet it has often been marked by dissatisfaction regarding passenger treatment during delays and cancellations. In a recent initiative declared by the Transportation Department (DOT) on December 5, there is a potential shift toward enhancing consumer rights, particularly concerning compensation following
In the age of modern air travel, the essence of flying has transformed dramatically. The daily passenger often finds themselves isolated; seated among strangers while immersed in screens or earbuds. However, Fred Finn, famously recognized by the Guinness World Records as the world’s most traveled man, presents a refreshing counter-narrative. With an astounding record of
In an era where consumers are increasingly demanding transparency from service providers, the airline industry is facing a significant challenge regarding fare disclosures. Major airlines like Delta, American, United, Frontier, and Spirit are engaged in a legal battle against a regulation which mandates them to disclose full airfare, inclusive of all ancillary fees, during the
Lufthansa, a leading name in global aviation, is set to revolutionize its business class offerings with the introduction of a segmented merchandising strategy starting March 30. This initiative will roll out on aircraft equipped with the innovative Allegris cabin design, which previously made its debut in May. Expected to launch on select flights linking Munich
In a strategic move to attract more premium travelers, Frontier Airlines has announced plans to introduce “first class-style” seating in late 2025. This transition points to an evolving industry landscape where budget airlines seek to diversify their customer base by offering more luxurious options. The new seating arrangement will feature wide-bodied seats, specifically designed to
In a significant move that impacts travel agents and consumers alike, Qantas Airways has announced that starting July 1, it will implement Global Distribution System (GDS) surcharges for bookings made in the U.S. This initiative reflects the airline’s ongoing effort to streamline its distribution network while encouraging the shift towards new technologies. A surcharge of
As the Thanksgiving holiday approaches, air travelers are bracing for a potentially turbulent experience. Michael Whitaker, the FAA administrator, has raised concerns over imminent flight delays across the nation, specifically highlighting the possible impact on the New York City airspace. This warning comes at a time when the holiday travel season is expected to reach
The airline industry, which has undergone significant transformations in pricing and revenue models in recent decades, is once again under scrutiny for its financial practices. A recent report from the Senate Permanent Subcommittee on Investigations has revealed that five major U.S. airlines have amassed a staggering $12.4 billion in seat-selection revenue from 2018 to 2023.
As air travel evolves, airlines are continuously seeking innovative strategies to enhance customer experience and streamline their offerings. Delta Airlines is taking significant strides in this direction with its announcement to trial Comfort Plus fare bundles starting in 2025. This initiative, articulated by Delta President Glen Hauenstein during the carrier’s Investor Day, represents an experimental
In a bold move, Spirit Airlines has initiated a prearranged Chapter 11 bankruptcy process, strategically positioning itself for what it hopes will be long-term viability and future growth. This dramatic decision comes in the wake of overwhelming debt and escalating operational losses that have left analysts skeptical about the airline’s survival trajectory. Despite management’s optimistic
In the rapidly evolving landscape of the aviation industry, few figures are as pioneering as David Neeleman, the CEO of Breeze Airways. With a rich history as the founder of multiple successful airlines, including Morris Air and JetBlue, Neeleman has always approached aviation with an innovative mindset. During a recent appearance at the Phocuswright Conference
American Airlines is set to revolutionize its boarding process with the implementation of a new boarding alert system that will be available in over 100 U.S. airports by the time Thanksgiving arrives. This innovative system is designed to optimize the boarding experience for passengers, ensuring a more organized approach as travelers prepare to board their
As Thanksgiving approaches, travel dynamics across the United States are transforming, as anticipated by AAA. The organization predicts a historic number of Americans will venture away from their homes during the Thanksgiving holiday, with an estimated 79.9 million individuals traveling at least 50 miles from their residences between November 26 and December 2. This marks
New York City’s John F. Kennedy International Airport (JFK) is embarking on a momentous $19 billion redevelopment project aimed at modernizing one of the United States’ busiest airports. Central to this transformative initiative is the redevelopment of Terminals 6 and 7, which will be unified into a sophisticated Terminal 6 (T6). This evolution is far